Strategic customer care: an evolutionary approach to increasing customer value and profitability/ Stanley A. Brown.-

By: Brown, Stanley A [author.]Publisher: Toronto: John Wiley & Sons Canada c1999Description: xiii, 305 pages; 23 cmISBN: 9780471643425Subject(s): Relationship marketing | Customer relations
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Reserve Books St Luke's College of Medicine Library
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HF 5415.55 .B76 1999 (Browse shelf) Available 005655
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Fil. R 1027 S65 1987 c.3 Legal medicine / Fil. R 1027 S65 1987 c.4 Legal medicine / H 62 .N37 2016 Mixed methods research and culture-specific interventions : HF 5415.55 .B76 1999 Strategic customer care: KF3821 .H36 2017 Health care ethics and the law / LB 236 G78 2008 The course syllabus: QD 415 G37 2005 Biochemistry /

Includes bibliographical references and index.

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