St. Luke's Medical Library

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Strategic customer care: an evolutionary approach to increasing customer value and profitability/ Stanley A. Brown.-

By: Brown, Stanley A [author.]Publisher: Toronto: John Wiley & Sons Canada c1999Description: xiii, 305 pages; 23 cmISBN: 9780471643425Subject(s): Relationship marketing | Customer relations
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Reserve Books St Luke's College of Medicine Library
Reserve Section 		HF 5415.55 .B76 1999 (Browse shelf) Available 005655

Includes bibliographical references and index.

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